Soapy's Detailing Service Agreement

By booking or using Soapy's Detailing’s services, you (“Client” or “You”) agree to the following terms and conditions, which constitute a legal agreement between you and Soapy's Detailing LLC (“Contractor”, “We”, “Us”, or “Our”).    

Cancellation Policy

• Notice exceeding 48 hours: No charge
• Notice between 24 to 48 hours: $80 charge
• Notice under 24 hours: $150 charge
• Failure to notify/absence: Charge of the full service fee, up to $250
• Absence of client or inaccessibility of the vehicle at the time of service: Charge of the full service fee, up to $250

Soapy's Detailing may alter or defer appointments due to personnel availability, traffic conditions, weather, or equipment concerns. The same policy applies to appointments made with gift certificates.

Delayed Arrival

Soapy's Detailing may arrive within an hour past the scheduled time. We request your understanding should there be any delays due to tight schedules or traffic.

Vehicle Accessibility, Operation, & Service Quality

By booking our services, you agree to grant Soapy's Detailing staff access to your vehicle, including the keys, to carry out services such as detailing, ceramic coating, tinting, wrapping, wet sanding, and other aesthetic improvements. Soapy's Detailing strives to deliver high-quality services, targeting a pristine exterior and interior. Any issues should be reported within 24 hours post-service. Soapy's Detailing disclaims responsibility for any concerns reported after this period or if you opt out of the final inspection.

Incidents, Pre-Existing Damage, & Limitation of Liability

Soapy's Detailing will record any pre-existing damage but is not responsible for such conditions. Should any damage occur while in Soapy's Detailing's care, you will be informed. Soapy's Detailing  offers no warranties or guarantees. Our liability is confined to the service fee paid for the claim in question. Soapy's Detailing is not accountable for any indirect, incidental, special, consequential, or punitive damages.

Fees, Service Terms, & Payment

The service fee is the “Total Cost” specified at the time of online booking. Should the service exceed the estimated cost by more than 20%, we will seek your confirmation for any additional charges. Payment is expected upon service completion through Credit Card, Debit, or Cash. Delayed payments will incur a 10% fee plus a daily interest of 0.5% until settled. You consent to cover Soapy's Detailing's collection expenses if necessary.

Access Requirements

You are required to provide access to water and electricity for mobile detailing services. The inability to do so will result in a $150 cancellation charge.

Safety

You must inform us of any hazardous substances in your vehicle before detailing. You bear responsibility for any health or safety concerns stemming from your vehicle.

Feedback, Termination, & Governing Law

Your feedback is appreciated at hello@soapysdetailing.com. By booking our services, you consent to Soapy's Detailing's use of your vehicle’s images for promotional purposes unless you express written objections. This contract is subject to North Carolina law.

By engaging Soapy's Detailing services, you affirm your authorization to consent to these terms on behalf of the vehicle’s legal owner and confirm you are of legal age (18 years or older). You agree to indemnify and absolve Soapy's Detailing of any claims or damages resulting from unauthorized agreement entry.

Acknowledgment

Soapy's Detailing does not assure specific results from our services.

Your payment represents the allocated service time for your vehicle, not the achievement of particular results.

Soapy's Detailing liability is limited to the total service fee of each job.

If the service duration exceeds the initial estimate by 20%, we reserve the right to apply an additional charge of $50 for every extra half-hour, subject to your approval.

All Sales are Final.